
Customer Fulfillment team is the operational team or the design and development teams that work on all client projects. We believe that the key to lower Total Cost of Ownership lies in good application design and development. Use of accepted modeling standards; iterative-driven development and coding standards go a long way in making scalable, robust and error free software. Once the project requirements are established, a detail feature list is created and handed over to the customer fulfillment team who then works on giving an estimate regarding timely input
Our Client Engagement Team
Our clients contact us through email or the form on our websites. The client engagement team responds to all client enquiries within 12 hours of receiving them. We place a high premium on understanding the client's business model and work at offering a range of solutions that the client can select from. In some cases, we even define the business model for the customer. Repeated communication with the client ensures that project requirements are captured and defined to the T even before an estimate is offered.
Customer care Team
We understand that as Product developers, we are in the best position to help manage and enhance product in a world where the only things that aren't changing are probably already dead.
We follow established processes within all these teams and they are described here in brief:
Deployment Schedule
SUMMARY OF PROCESS TOOL